Case Study: Boosting Warranty Recoveries by 45% for a Major Fleet

For many fleet managers, maximizing cost savings means meticulously tracking every expense. However, a common blind spot can be missed warranty claims, particularly on complex systems like HVAC. One of our recent clients faced this exact challenge, consistently missing critical warranty claim windows on their HVAC systems. The result? Thousands of dollars in unrecovered expenses that directly impacted their bottom line.

The Problem: Unclaimed Savings and Missed Opportunities

The client’s extensive fleet, with its numerous HVAC units, presented a significant administrative hurdle. With a high volume of repairs and a decentralized tracking system, warranty periods on individual components were often overlooked. This led to a frustrating cycle of late-filed claims, leaving substantial money on the table that could have been recovered through their HVAC system warranties.

The GoRight FleetCare Plus Solution: Proactive, Automated Alerts

GoRight FleetCare Plus stepped in to address this issue head-on. Our solution leveraged intelligent automation to transform their warranty claim process. We began by:

Flagging Assets with Open Warranty Windows: Our system meticulously identified all assets within the fleet that still had active warranty coverage for their HVAC systems.

Aligning with Recent Repair Work: We then cross-referenced these flagged assets with recent repair orders. This crucial step allowed us to pinpoint repairs that were eligible for warranty claims but had not yet been processed.

Automated Claim Alerts: The core of our solution involved setting up automated alerts. These notifications proactively informed the fleet management team when a repair was performed on an asset that was still under warranty, prompting immediate action for claim submission.

Tangible Outcomes: $310,000 Saved in 12 Months

The impact of implementing GoRight FleetCare Plus was immediate and substantial. By streamlining their warranty claim process and ensuring no opportunity was missed, the client achieved remarkable results:

45% Increase in Warranty Claim Recovery: A significant portion of previously unrecovered expenses began flowing back into the fleet’s budget.
$310,000 in Savings Over 12 Months: This substantial financial recovery demonstrated the direct and measurable return on investment from utilizing GoRight FleetCare Plus.

This case study highlights how proactive management and intelligent automation, as offered by GoRight FleetCare Plus, can transform a fleet’s financial health by ensuring every potential cost recovery avenue is explored and maximized. Don’t let missed warranty claims eat into your profits – discover how GoRight can help your fleet unlock similar savings.