Complete fleet management
GoRight offers four service packages called GoRight Service, FleetCare Basic, FleetCare Plusand FleetCare Pro. Each level scales services and service standards for equipment, communications and data, so that there’s a solution for every fleet from small to large.
At the core of every GoRight service package are three components:
Comprehensive equipment maintenance, repair, customization, modification and roadside assistance for trailers, trucks, refrigeration units, liftgates, fuel and chemical trailers, and other equipment
Connections to service, parts, information and status updates through a 24/7 call centre, online Dashboard, mobile app, email reports and notifications
Reporting including the content of scheduled reports, type and volume of equipment data tracked, business data and analytics available, access to industry and OEM benchmarking data, and much more
The table below gives you an overview of what’s included in each package. There’s much more, or course, but nobody wants to read that much on a Web page. Contact us get more information on the package that’s right for you.
GoRight delivers FleetCare against a Service Level Agreement. Each SLA spells out services and service standards for equipment, communications and data services.
- Discount levels for parts, labour, communication services and data/reports
- Geographic service area and service locations
- GoRight shops, licensed mobile or placed technicians at your location, GoRight Service Affiliates or emergency roadside assistance
- Communications types, scheduling and delivery options
- Notifications, online quotes, scheduled emails, emergency and custom reports
- Service requirements for equipment, communications and data, and service delivery standards
- Full maintenance and parts data captured for every repair, everywhere
- Warranty and chronic repairs are always identified to help lower your costs
Campaigns and recalls are identified, equipment is flagged, repairs are completed at the next service opportunity and completion notifications are sent to you automatically.
Putting it all together
Stay on the road
Outsourcing – in your shop & yard
North American service network
Assist® emergency roadside services
24/7 Call Centre
Online WO entry
Automated reports & notifications
Go deep with data
Asset and fleet statistics
Compliance & safety data