FleetCare

Complete fleet management

GoRight offers four service packages called GoRight Service, FleetCare Basic, FleetCare Plusand FleetCare Pro. Each level scales services and service standards for equipment, communications and data, so that there’s a solution for every fleet from small to large.

At the core of every GoRight service package are three components:

Equipment Service:

Comprehensive equipment maintenance, repair, customization, modification and roadside assistance for trailers, trucks, refrigeration units, liftgates, fuel and chemical trailers, and other equipment

Communications:

Connections to service, parts, information and status updates through a 24/7 call centre, online Dashboard, mobile app, email reports and notifications

Data:

Reporting including the content of scheduled reports, type and volume of equipment data tracked, business data and analytics available, access to industry and OEM benchmarking data, and much more

The table below gives you an overview of what’s included in each package. There’s much more, or course, but nobody wants to read that much on a Web page. Contact us get more information on the package that’s right for you.

We can always customize your package according to your fleet or business needs.

Compare our solutions and talk to with one of our team.

Give us a call at 1-800-265-6338 or email us at info@gorightfleet.com.

Service Standards

GoRight delivers FleetCare against a Service Level Agreement. Each SLA spells out services and service standards for equipment, communications and data services.

  • Discount levels for parts, labour, communication services and data/reports
  • Geographic service area and service locations
  • GoRight shops, licensed mobile or placed technicians at your location, GoRight Service Affiliates or emergency roadside assistance
  • Communications types, scheduling and delivery options
 
  • Notifications, online quotes, scheduled emails, emergency and custom reports
  • Service requirements for equipment, communications and data, and service delivery standards
  • Full maintenance and parts data captured for every repair, everywhere
  • Warranty and chronic repairs are always identified to help lower your costs

Campaigns and recalls are identified, equipment is flagged, repairs are completed at the next service opportunity and completion notifications are sent to you automatically.

Putting it all together